Frequently Asked Questions
Find answers to common questions about our collections and services
How do I find my correct bra size?
We recommend using our comprehensive online Size Guide or visiting a boutique for a professional fitting to ensure the perfect support and comfort.
How should I care for my Simone Pérèle lingerie?
To preserve the delicate lace and embroidery, we recommend hand washing in cold water with a gentle detergent and laying flat to dry.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure prompt delivery. Please contact our customer service team within 30 minutes of placement for any modification requests.
Are your materials sustainably sourced?
We are committed to ethical craftsmanship, using high-quality European fabrics and working closely with certified suppliers to ensure environmental responsibility.
Do you offer gift wrapping?
Yes, all orders can be delivered in our signature Simone Pérèle gift box with a personalized message option at checkout.
What should I do if my size is out of stock?
You can sign up for 'Back in Stock' notifications on the product page to be alerted via email as soon as your size becomes available.